RETURN POLICY

Return & Refund Policy

We want you to feel comfortable shopping with Fabvexa. You can request a return within 30 days of receiving your order. You may return an entire pack or only the eligible pieces you do not wish to keep.

1. Return Eligibility

For returns due to size, color preference, or a change of mind, items must be unworn, unwashed, unaltered, and in their original condition, with original tags attached where supplied. Trying on clothing indoors to check the fit is fine.

Items must be free from stains, odors, pet hair, and damage caused after delivery. Include the original product packaging where available.

These condition requirements do not prevent you from reporting an item that arrived faulty, damaged, or incorrect.

2. Returning Part of a Pack

Keep the colors you love and return the others. You do not need to return the entire pack.

Partial refunds are calculated using the amount actually paid for the returned pieces, including any discounts. For a pack sold at one total price, that price is divided equally among the pieces.

Example: If you paid $19.90 for a 5-pack, each piece has a refund value of $3.98. Returning two eligible pieces gives a merchandise refund of $7.96.

Choosing different standard sizes within a pack does not, by itself, make the pack ineligible for return.

3. How to Start a Return

Email support@fabvexa.com within 30 days of delivery.
Include your order number, the email used at checkout, the pieces you wish to return, and the reason for your request. For damaged or incorrect items, include clear photos of the item and its label.
We will review your request and send the return instructions and correct return address.

Please contact us before sending anything back. The address on your parcel may not be our return address. We recommend using a tracked service and keeping proof of postage.

4. Return Shipping Costs

For returns due to size, color preference, or a change of mind, the customer pays the return shipping cost. Original shipping charges paid are not refunded for these returns, except where applicable law requires otherwise.

If we confirm that an item arrived damaged, defective, or incorrect, Fabvexa will cover the necessary return shipping costs or arrange another appropriate solution. Contact us before paying for return postage.

We do not charge a restocking fee.

5. Refunds

After your return arrives, we will inspect the items and email you the outcome. Approved refunds will be issued to the original payment method within 7 business days of receiving the returned items.

Your bank or payment provider may need additional time to display the refund. Applicable taxes are adjusted as required. Any delivery charges that must be refunded under applicable law will also be refunded.

If you have not received an expected refund, email support@fabvexa.com with your order number.

6. Exchanges

If you need another size or color, email support@fabvexa.com before returning the item. We will explain the available options based on stock and your delivery location, including any shipping costs before you agree to an exchange.

7. Your Consumer Rights

This policy does not limit any mandatory consumer rights that apply to your order. Where applicable law provides additional cancellation, return, or refund rights, those rights remain in effect.